Frequently Asked Questions

Everything you need to know about your GGD tech experience.

Does my device come with a manufacturer warranty?

Yes, all brand-new electronics sold at GGD include a standard 12-month manufacturer warranty. Refurbished units come with a 90-day GGD certified guarantee.

What is your return policy for opened electronics?

We offer a 30-day return window. If the item is opened but in original condition, a 15% restocking fee may apply. Defective items are eligible for a full refund or exchange.

Do you offer international shipping?

Currently, GGD ships to over 50 countries worldwide. Shipping times and customs fees vary depending on your location and the specific electronic components ordered.

Are the products sold on GGD authentic?

Absolutely. GGD is an authorized retailer for all brands listed on our site. We source directly from manufacturers to ensure you receive 100% authentic hardware.

How can I track my high-value shipment?

Once your order is processed, you will receive a tracking number via email. All high-value electronics require a signature upon delivery for added security.

What payment methods do you accept?

We accept all major credit cards, PayPal, and various 'Buy Now, Pay Later' options like Klarna and Affirm to help you finance your tech upgrades.